Last Updated: May 19, 2026

1. Introduction

Synergistic Psychiatry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telehealth services. By accessing our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and other contact details you provide through our contact forms or patient intake process.
• Health Information: Medical history, symptoms, diagnoses, treatment plans, and prescription information collected during clinical evaluations and telehealth appointments. This information is protected under HIPAA.
• Technical Information: IP address, browser type, operating system, referring URLs, and pages visited on our website, collected automatically through cookies and similar technologies.
• Communication Records: Records of communications between you and our practice through our patient portal, email, or phone.

3. How We Use Your Information

We use your information to:

• Provide psychiatric evaluation, diagnosis, and medication management services.
• Schedule and manage appointments.
• Communicate with you regarding your care, appointments, and practice updates.
• Process payments and maintain billing records.
• Comply with legal and regulatory requirements, including HIPAA, state medical board regulations, and controlled substance prescribing laws.
• Improve our website functionality and user experience.

4. HIPAA Compliance

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with HIPAA's Privacy Rule and Security Rule. We will not use or disclose your PHI without your written authorization except as permitted or required by law, including for treatment, payment, and healthcare operations.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Healthcare providers involved in your care coordination (with your consent).
• Third-party service providers who assist with our operations (e.g., telehealth platform, payment processing), bound by confidentiality agreements.
• Law enforcement or government agencies when required by law or to protect the safety of individuals.
• Pharmacies for the purpose of fulfilling prescriptions.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. Our telehealth platform is HIPAA-compliant and uses encryption to protect data in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings or through the cookie consent banner on our website.

8. Your Rights

Under applicable laws, you have the right to:

• Access, correct, or request deletion of your personal information.
• Request a copy of your medical records.
• Restrict certain uses and disclosures of your PHI.
• Receive a notice of our privacy practices.
• File a complaint if you believe your privacy rights have been violated.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at 850-566-3447 or through our Contact page.